Jobs In Our Network

Social Worker (MSW) -Senior Caregiver Support Specialist

Sunnyside Community Services


The senior social worker, working under the title of Senior Caregiver Support Specialist, is responsible for conducting detailed assessments of caregivers and their care receivers to determine client needs and eligibility for services, and engaging with client to develop a care plan. Duties include providing assistance, information, and referrals for benefits, entitlements, education, and information about caregiving supports. They will also provide supportive counseling and guidance on long term planning. They will develop a schedule of client training events, collaborating with other professionals, and facilitating presentations. They will also lead support groups and perform outreach in the community to identify and build a new client base. They will also monitor and track respite services and invoicing, and assist the Director with monthly reports and other duties as needed to support the program.

The Senior Caregiver Support Specialist will work for the CARE NYC Western Queens Caregiver Program. The program provides information, referrals, counseling and respite to family caregivers – those family members or friends who are providing care to physically disabled or cognitively impaired seniors, grandparents caring for grandchildren, and seniors caring for a disabled adult. Respite service provides temporary relief from caregiving responsibilities on a limited basis and can include in-home care or adult day care services.


  • Conduct intake and assessment screening of both caregiver and care receiver, assessing mental and physical health needs and supports, and financial eligibility for benefits, entitlements, and respite services.
  • Perform home visits to both caregivers and care receivers to evaluate unmet needs.
  • Collaborate with the caregiver to develop a plan of care and implement constructive short and long-term interventions through counseling, education about caregiving supports, long-term planning, and assistance with benefits.
  • Link caregivers to other service providers such as mental health, medical care, and financial management services as needed.
  • Develop and create training events to educate clients on topics that can help support them in their caregiving capacity (e.g., self-care, health and wellness, legal planning, assisting care receivers with daily needs).
  • Lead one or more support groups, providing emotional support and psychoeducation about various issues related to caregiving and self-care.
  • Provide timely documentation and maintenance of client files and progress notes.
  • Coordinate respite services, including data entry and tracking, invoicing, and client service coordination.
  • Assist with reporting and the coordination of client supplemental grants.
  • Participate in outreach activities throughout Western Queens to increase awareness among caregivers about the services of the Caregiver Program. These will be conducted through online platforms and in person.

Working Environment

  • In office and home visits.
  • Some evening and weekend hours.

Physical Requirements

  • Bending, sitting, stooping, and standing.
  • Walking up and down stairs.


  • Master's of Social Work required, with at least two years relevant experience in social services; assistance with benefits a plus.
  • Experience working with older adult populations and families preferred.
  • Bilingual language fluency required; Spanish preferred.
  • Must have strong computer skills including Microsoft Office, particularly Excel, and experience with client databases.
  • Ability to provide accurate and timely documentation required.
  • Time management skills to coordinate multiple responsibilities and services.
  • Ability to work independently and as part of a team, in both a home and office environment.
  • Maintain client and agency confidentiality.
  • Excellent interpersonal, public speaking, and written communication skills. Must be able to communicate effectively and appropriately with other team members, community agencies, and clients with diverse opinions, values, characteristics, and cultures.

Classification: Exempt Overtime Eligible

Reports To: Program Director

Benefits Package:

  • Comprehensive medical, dental and vision insurance
  • 403(b) retirement plan with employer contribution
  • Flexible spending account and transit program
  • Employee Assistance Program
  • 20 days of paid vacation per year
  • 12 paid sick days per year
  • 10 paid holidays
  • Six personal/floating days
  • Life insurance
  • Long-term disability

Please Note: If hired, Sunnyside Community Services requires all employees to provide proof of vaccination or submit to weekly COVID-19 PCR (Polymerase Chain Reaction) testing as a condition of employment.

About Sunnyside Community Services
Sunnyside Community Services (SCS) is a multi-service, community-based organization providing a broad range of services to approximately 16,000 people of each year. Our services include pre-kindergarten and after-school programs; college prep and career programs for teens and young adults; supports for immigrants; a vibrant senior center, dedicated home care services, support and assistance for family caregivers, and social adult day program for people with cognitive and physical impairments.

Sunnyside Community Services’ strength lies in our ability to work with people at every stage in their lives and in their own communities. We pride ourselves on an approach that is comprehensive, caring and community based.

Sunnyside Community Services is an Equal Opportunity/Affirmative Action Employer.

How to Apply:

Cover letter required. Send cover letter and resume to Melissa Vitale at Please indicate “Senior Caregiver Support Specialist – Your Name” in the email subject line.

About UNH

Have Questions?

We'd love to answer them.

Contact us
(212) 967-0322