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Sunnyside Community Services

Salary Info:

Salary commensurate with experience - Salary Range $55,000- $70,000


DESCRIPTION: A Claim’s biller oversees collections and manage payments for home care invoices and client services. Their work includes updating client data, developing payment plans, and ensuring invoices are paid by the contracts. Ensure that home care contracts and private pay clients are billed timely and accurately. In this position, you will be responsible for a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment. As the claim’s biller, your daily duties will include maintaining A/R payments/billing software, appealing denied claims, and recording late payments. Job


  • Monitor and ensure payments are being made in accordance with the terms of the contract.
  • Ensuring the billing information is accurate and up to date.
  • Preparing bills and invoices, and documenting amounts due for home care services.
  • Collecting and reviewing referrals and pre-authorizations from the intake department.
  • Monitoring and recording late payments.
  • Following up on missed payments and resolving financial discrepancies.
  • Examining home care and contract claims for accuracy and requesting any missing information.
  • Investigating, appealing and resolving denied claims.
  • Helping clients develop patient payment plans for surplus monthly charges.
  • Maintaining billing software by updating rate change, cash spreadsheets, and current collection reports.
  • Correct any billing issues and make any necessary adjustments, while communicating this change with the contract and filling appeals where appropriate.


  • Associate’s degree in business, health care administration, accounting, or a relevant field.
  • A minimum of 2 years of experience as a claims or medical biller or similar role.
  • Experience in billing for Managed Care Organizations (MCO) and NYC Human Resources Administration (HRA) is preferred.
  • Excellent organizational skills and attention to detail.
  • Knowledge of EMEDNY, clearing house and other electronic billing portals.
  • Prior Home care experience/billing or HHA exchange software.
  • Excellent written and verbal communication skills.
  • Attention to detail and problem-solving skills.

Salary commensurate with experience - Salary Range $55,000- $70,000 SCS currently has a hybrid work model that allows for two days remote per week and three days in the office.


  • Comprehensive medical, dental and vision insurance
  • 403(b) retirement plan with employer contribution
  • Flexible spending account and transit program
  • Employee Assistance Program
  • 20 days of paid vacation per year
  • 10 paid holidays
  • 12 paid sick days per year
  • 6 personal/floating days
  • Life insurance
  • Long-term disability

How to Apply:

If you would like to join our team, please forward a cover letter, resume, with subject line “Claims Biller” to Benjamin Loh at

Sunnyside Community Services’ strength lies in its ability to collaborate with people at every stage in their lives and in their own communities. We pride ourselves on an approach that is comprehensive, caring, and community based.

All positions at Sunnyside Community Services are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply. Please note that if hired, SCS requires all employees to provide proof of COVID-19 vaccination as a condition of employment. Location is convenient to public transportation (a 10-minute subway ride from Grand Central.) For more information about Sunnyside Community Services, please visit their website at

Equal Opportunity/Affirmative Action Employer

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