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Bilingual Spanish/English - Case Manager

Sunnyside Community Services


We enrich lives and strengthen communities through services and engagement for individuals at all ages, beginning with those most in need.


Sunnyside Community Services envisions diverse, inclusive, and caring communities where all people thrive and reach their fullest potential. Please visit our website at:


Sunnyside Community Services (SCS) is a multi-service, community-based organization providing a broad range of services to approximately 16,000 people of each year. Our services include pre-kindergarten and after school programs; college prep and career programs for teens and young adults; supports for immigrants; a vibrant senior center, dedicated home care services, support and assistance for family caregivers, and social adult day program for people with cognitive and physical impairments.

Bilingual Spanish/English - Case Manager

JOB SUMMARY: Helps impaired elderly people to maintain independent life safely in the community by linking them to the community resources/home services and assisting/advocating to obtain benefits and entitlements. Works with clients and their families to formulate appropriate care plans maintaining contact by phone and conducting home visits.


The Case Manager may also perform other duties as assigned

  1. Screens all requests for services, determining clients’ eligibility, and providing information and referral.
  2. Conducts home assessments to determine living conditions; functional limitations; need for home care, medical care, socialization, counseling; financial status as relates to eligibility for entitlements/benefits; plan of care/agreement for home services.
  3. Maintains contact with clients, caregivers, and families, staying abreast of any changes in clients’ status or need for further immediate intervention.
  4. Advocates for clients regarding benefits/entitlements/medical care.
  5. Refers clients to emergency community services such as mental health (Mobile Crisis) and/or Adult Protective Services when necessary.
  6. Develops and maintains contact with community/government agencies.
  7. Maintains statistics, including written records of contacts with clients.
  8. Participates in educational trainings and conferences.
  9. Conducts intakes by phone or in person on a weekly basis.
  10. Maintains client and agency confidentiality


  • Bending, sitting, stooping and standing, walking up and down stairs.


  • Office setting. Field visits with potential exposure to client illnesses.


  1. MSW/BSW and two years’ supervised experience in Human Services Field.
  2. Drivers with a car will be helpful

SCS offers an Excellent Benefits Package:

  • Comprehensive medical, dental and vision insurance
  • 403(b) retirement plan with employer contribution
  • Flexible spending account and transit program
  • Employee Assistance Program
  • 20 days of paid vacation per year
  • 12 paid holidays
  • 12 paid sick days per year
  • 5 personal/floating days
  • Life insurance
  • Long-term disability

How to Apply:

How to apply: How to apply: Send cover letter and resume to Indicate "Bilingual Case Manager"- Your Name" in the subject line.

Please Note: If hired, Sunnyside Community Services requires proof of vaccination as a condition of employment.

All positions at Sunnyside Community Services are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.

Sunnyside Community Services is an Equal Opportunity and Affirmative Employer

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(212) 967-0322