University Settlement Society

Job Title

SOCIAL WORKER (Family Support Program)

Job Description

 OVERVIEW: University Settlement’s Family Support Program is a new program that will serve families and children on the Lower East Side of Manhattan through community and home based services. The program will include a team of 5 staff members (a director, two social workers, a family support worker and an administrative support staff) who will be trained in an evidence-based model centered on building on the strengths of families.


The Social Worker will assist the Program Director and community partners with serving families and youth with a range of needs. The Social Worker will meet with this cohort of families and youth on a regular basis and work closely with partners such as schools, community based organizations, and after school programs in the planning and facilitation of successful outcomes.



·        Participates with interdisciplinary team members in developing and implementing program policies, procedures and individualized services

·        Provides direct, individual and/or group social services in the home/community to each family referred by self and community partners

·        Assesses the strengths and needs of clients and families

·        Conducts intensive outreach to clients and families

·        Tracks and follows up on all referrals made

·        Coordinates social work and supportive services between the program and other agencies providing social and educational services in both the school and local community.

·        Serves as an advocate for families’ rights within the community and as a mediator between community partners as needed

·        Remains available for crisis intervention social work as the need arises or arranges for such coverage by emergency social services

·        Records professional assessments, identifies problems, maintains treatment plans and progress notes as required by program regulations, policies, procedures and the Agency

·        Develops and facilitates individualized service plans

·        Participates in the planning and implementation of psychoeducational and therapeutic workshops, presentations and trainings in the community and with community partners as needed

·        Participates in training and execution of evidence-based models

·        Performs other related duties, as required



·        LMSW preferred or MSW working on gaining social work licensure and one year of experience working with families and youth

·        Firm understanding of strength-based work, child and youth development, attachment, trauma, and family


·        Demonstrated ability to work with and engage hard-to-reach populations as well as families and youth impacted by trauma, poverty, complex stressors, violence, mental health, etc.

·        Experience providing community and home-based services from a culturally competent and trauma-informed approach

·        Excellent verbal, written and technology skills required

·        Ability to be a proactive and creative team player is a must

·        Strong organization and time management skills is a must

·        Proven track record of effectively working autonomously is a must

·        Comfortable traveling to and working in families’ homes and communities

·        Bilingual skills in English/Spanish, English/Cantonese or English/Mandarin a plus


Contact: Submit cover letter and resume to:

Salary Information

Salary: Mid to High 40s based on experience; generous benefits package
Hours: 35 hours a week; flexible hours including early evening hours

To Apply

Contact: Submit cover letter and resume to:

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