Lenox Hill Neighborhood House

Job Title


Job Description

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 123-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of thousands of people in need each year, ages 3 to 103, on the East Side of Manhattan. Our constituents include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and thousands more. For more information on Lenox Hill Neighborhood House, please visit our website at www.lenoxhill.org.


The Center @ Lenox Hill Neighborhood House, one of the City’s Innovative Senior Centers, provides an incredible array of expansive programming that attracts hundreds of seniors from diverse backgrounds and abilities (from the very active to the very frail) 365 days a year while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities.  The Center serves an average of 250 clients each day, with approximately 60 new members joining our community each month. We are now seeking a Senior Center Generalist to help support the administrative operations of the Center. The Generalist will be a key team member, joining other programmatic and administrative staff, and numerous volunteers who serve our members each day. 


Reporting to the Assistant Director of Administration, the Senior Center Generalist will: 

·       Coordinate administrative procedures and systems, and devise ways to streamline administrative processes.

·       Assist with record-keeping and funder-compliance duties, including entering and maintaining accurate information in computer databases.

·       Oversee Center communication systems by identifying communication priorities, and creating/updating various communication channels including computer displays, daily sign-in sheets, and other methods of communication with members.

·        Assist in managing administrative volunteers.

·       Generate and provide educational and referral resources to members.

·       Help follow-up on member calls and complaints.

·       Monitor inventory of office supplies and the purchasing of new material.

·       Organize and coordinate other office activities (e.g., event planning, etc.)

·       Assist with other Center activities as needed, including sitting at front desk greeting members, setting-up classes, scanning members for various activities, helping serve meals, etc.

·       Work collaboratively with Neighborhood House staff from a variety of departments and disciplines.



The ideal candidate for the role of Senior Center Generalist has an in-depth understanding of office management procedures, is proficient in Microsoft Office, and has excellent organizational and multitasking abilities. S/he thrives in highly social community settings and is committed to working with older adults to improve their quality of life. The person should possess the interpersonal skills to work effectively with many diverse backgrounds. Experience working with older adults a plus. S/he must be willing and able to work a full time Tuesday to Saturday schedule. A competitive salary with a comprehensive benefits package is available. 

Salary Information

To Apply

Interested applicants should email a resume and cover letter explaining your interest in working with older adults and administrative qualifications to ISC@lenoxhill.org. Applications will be accepted on a rolling basis until the position is filled. No telephone calls please.

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