Goddard Riverside Community Center

Job Title

PROGRAM DIRECTOR - West 140th and Corner House Residences

Job Description

Intro/Program Description: 140 West 140th and Corner House are two permanent supportive housing residences in West Harlem for formerly homeless adults with mental illness.  140th street has 48 units and Corner House has 34 studio apartments – 20 units for individuals with mental illness and 14 for older adults. On-site services include: case management, entitlement assistance, medical care, work readiness training, meals programs, 24-hour/7 –day front desk security, and group activities.


Purpose of Position:  The Program Director provides administrative and clinical oversight of program operations including staff supervision and collaboration with on-site building director. The Director is responsible for working with multiple funders, data collection and reporting, meeting all government regulations and deliverables, quality provision of services, and budget management.


Role, Responsibilities, and Essential Duties


Program oversight and quality assurance

  • Oversee case management services and group activities at both sites
  • Oversee case management, rehabilitation services, program activities, medical services, nutritionist/meals program, groups
  • Participate in intake/admission meetings
  • Assess new clients and assign to case workers
  • Work with Building Manager to oversee work site and ensure security of staff, tenants, and equipment
  • Foster teamwork approach to client service planning, ensure client centered services, utilize evidence-based practices
  • Work with government and private funders to meet all regulations and deliverables, ensure compliance with funders and high quality of clinical care
  • Ensure all incident reporting and follow up is done thoroughly and in a timely manner
  • Ensure data collection and timely reporting utilizing AWARDS and other systems
  • Responsible for developing and monitoring program budget
  • Ensure oversight of petty cash, purchasing, and check requests

Staff Supervision

  • Lead regular staff meetings to discuss program outcomes
  • Ensure that weekly 1:1 supervision meetings are provided to review staff work progress and client outcomes
  • Provide staff training on client care issues, best practices, agency policies and arrange for outside training as needed
  • Collaborate with the other providers and stakeholders to assure excellent service provision
  • Hire, evaluate, coach, train, discipline and terminate staff
  • Oversee scheduling to ensure adequate staffing
  • Complete staff evaluations

Community and agency liaison

  • Serve as liaison to other programs in GRCC’s mental health/homeless services continuum, to ensure referrals and smooth transitions
  • Serve as liaison to related community programs
  • Serve as liaison to GRCC management and program directors and relay agency-wide information to staff
  • Collaborate with building management
  • Attend bi-weekly Department Head Meetings/Leadership Institute

Program development and improvement

  • Prepare program reports, data management, work with funders
  • Assist in developing program budget and monitor program expenses against budget
  • Prepare program evaluations and improvement plans
  • Assist with grant writing and reports for funders



Qualifications/Educational Requirements

  • LMSW/LCSW preferred, Master’s Degree in related field may be considered with significant relevant experience
  • Experience with formerly homeless individuals
  • Experience with mental illness and substance use
  • Management/Supervisory experience required
  • Experience with supportive housing strongly preferred
  • Bilingual (English and Spanish) a plus

Skills, Knowledge and Abilities

  • Excellent verbal and written communication skills
  • Strong Interpersonal skills
  • Leadership ability, ability to foster strong, cohesive teams
  • Ability to work across two sites
  • Strong commitment to high quality services and client care
  • Strong follow-up, attention to detail
  • Systems oriented, organized
  • Ability to work in fast paced-residential environment
  • Excellent judgment and problem-solving skills

Computer Skills: To perform this job successfully, an individual should be:

  • Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
  • Able to use or learn to use AWARDS database
  • Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality)
  • Able to use or learn electronic databases, programs and funder –related software as needed

Physical Requirements

  • Walking around the building; visiting tenant apartments, traveling between sites

Work Environment

  • Offices located in two supportive housing residences near each other

Contact:  https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=55768&clientkey=2AF870DC98A05BDC667109DE9463BC04

Salary Information

To Apply

Contact: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=55768&clientkey=2AF870DC98A05BDC667109DE9463BC04

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