Chinese-American Planning Council

Job Title

OUTREACH SPECIALIST, Employment Services

Job Description

Organization Description

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and strives to be the premier social service and leadership development organization. CPC serves over 60,000 community members each year through more than 50 programs at over 30 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members.


CPC’s Education and Career Services Division (ECS) provides dynamic programs and activities that bridge youth and adults with their highest educational, economic and leadership potential. ECS believes it is never too early nor too late to start learning, which is why we use an asset-based approach to maximize clients’ current strengths.

Whether in our schools, community centers, or internship sites, ECS creates equitable learning environments that promote leadership development, self-advocacy, and community building. Our programs equip clients with essential skills and experiences today so that they are empowered to take the next step tomorrow.

Position Title: Outreach Specialist, Employment Services
Location: 165 Eldridge Street, New York, NY 10002, with occasional travel to other CPC program sites Schedule: Full-Time, 35 hours per week

Program Overview

CPC’s Employment Services team provides access to training and resources for community members who are motivated to enter the workforce. We connect jobseekers to local employment opportunities by matching their experience, skills and interests with each employer’s needs. Additional services offered include individual employment planning, resume writing and interview assistance, application screenings, and post-hire support.


Essential Functions and Responsibilities

The Outreach Specialist will report to the Assistant Director of Employment Services. They serve as the initial point of contact for community members interested in enrolling into CPC’s Adult Literacy Program, Training Programs, or receiving support from CPC’s Career Center.


Outreach and Recruitment

      Develop and implement a comprehensive outreach and recruitment strategy to increase Employment Services’ visibility within the community

       Conduct outreach and recruitment at community events, inter- and intra-agency partner sites, and other public spaces

    Facilitate information sessions and special recruitment events at each of CPC’s community centers in Manhattan, Brooklyn and Queens

       Maintain an updated list of community partners for information sharing purposes

       Prepare and send program recruitment materials to local ethnic media, community partners, and jobseekers

Intake and Administrative Support

       Schedule appointments and intake interviews with candidates

       Administer various language assessment and basic education tests to determine program eligibility

       Refer qualified applicants to CPC’s training programs for enrollment

       Regularly update all Employment Services content on the agency website

       Perform general administrative tasks, including answering phone calls; data entry; preparing folders and reports


Employment Support

       Work with each jobseeker to create an Individual Employment Plan

      Assist in strengthening each jobseeker’s marketability, including reviewing resumes, conducting mock interviews, and facilitating work readiness workshops

       Provide post-placement follow-up services and referrals to other supports as needed

       Fulfill other responsibilities as assigned by the Assistant Director of Employment Services



       Bachelor’s Degree

       Bilingual in English and Chinese (Mandarin and Cantonese)

       Demonstrated experience in the field of workforce development

       Excellent communication, interpersonal, and organizational skills

       Culturally competent, self-motivated professional with a passion for working with diverse populations

       Ability to work independently, prioritize, and manage multiple assignments

       Quick learner who thrives in a fast-paced environment

       Strong computer skills


To Apply

Please submit applications through CPC’s Jobs Portal – Outreach Specialist



CPC is an Equal Opportunity Employer

Salary Information


Excellent benefits package including paid holiday, sick and personal time off. Medical insurance coverage including Dental and Vision; Basic Life Insurance coverage; 403(b) Retirement

To Apply

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