University Settlement Society

Job Title


Job Description

OVERVIEW: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 31 sites in Manhattan and Brooklyn. Our mission is to empower the individuals we serve through comprehensive, quality services that strengthen families and meet the current needs of the community.


The Clinical Director oversees the Consultation Center, the Settlement’s licensed Article 31 mental health clinic that serves, children ages 0 to 21 years, single adults and families as well as 4 school-based satellite programs.  With wide latitude for independent decision-making and judgment, the director is charged with overall responsibility for the program’s operation and ongoing fiscal viability. While striving for clinical excellence, the director ensures the integration of evidence-based treatment and culturally competent practices that supports the growth and progress of clients.  The Director also places a strong emphasis on collaboration with other University programs and is expected to continue to broaden treatment options and further implement short-term treatment models, cognitive and behavioral techniques, group modalities and family systems approaches. The Director maintains a strong familiarity with issues related to policy development, utilization review, risk management, quality assurance, and marketing. This person must evidence leadership qualities and relish functioning in a directive role with a sense of humor and sound judgment

required particularly during periods of stress.



  • Monitoring of staff performance levels, especially in relation to fiscal and budgetary needs of the program.
  • Scrutinize program’s billing and reimbursement procedures to assure maximization of reimbursement; relate closely to the fiscal department, and identify and implement new fiscal policies in the clinic, as required
  • Anticipation and analysis of program trends, and the development of tactical responses
  • Identify areas of program expansion including opportunities related to the Settlement’s strategic growth plans
  • Hiring, training and supervision of all clinical and support staff
  • Facilitation and implementation of managed care contracts
  • Develop and nurture collaborations and linkages to other Settlement programs, as well as other community service partners
  • Assure the timely submission of reports
  • Participation and representation of the Settlement in managed care and advocacy forums
  • Maintain program’s readiness for internal and external audits and certification reviews
  • Collect and analyze consumer satisfaction information
  • Lead regularly scheduled staff meetings and clinical case conferences
  • Actively participate in Settlement-wide activities and policy initiatives
  • Perform other related duties, as required



  • Must have minimum ten years of post-Masters experience in Social Work or related field, five of which should be in an administrative management capacity. Advanced management training, and proven supervisory experience in a managed care environment are a plus
  • Comprehensive understanding if Article 31 operations and regulations as well as Medicaid Redesign
  • LCSW required
  • Ability to understand the budgeting process and articulate the fiscal needs of the program
  • Effective verbal and written communication ability, and personal computer and spreadsheet skills required
  • Must be highly organized and detail oriented with the capacity to work independently and stimulate team building
  • Evidence of ability to create a supportive environment for both clients and staff is expected
  • Bilingual English/Spanish or English/Chinese preferred


Contact: Submit cover letter and resume:


Salary Information

Hours: Full time
Salary: Commensurate with experience, plus generous benefits

To Apply

Contact: Submit cover letter and resume

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