University Settlement Society

Job Title

CASE MANAGER (Bilingual, Spanish Speaking strongly preferred)

Job Description

OVERVIEW: The Case Manager will support the Runaway and Homeless Youth program by providing case management to ensure that the basic needs of young people, including crisis counseling, housing placement, entitlements procurement, health care, mental health care, education, job/career assistance, recreational opportunities and other service needs are being met. The Case Manager will have a focus on working with  youth who have been sexually trafficked, sexually exploited or engaged in survival sex, but will also work with the general homeless youth population.



·        In collaboration with other Door programs, identify young people in need of case management services.

·        Provide supportive counseling and case management

·        Lead case conferences for optimum collaboration among departments/programs and external agencies

·        Fieldwork and escorts as required

·        Provide back-up for Crisis Counselor and RHY program

·        Document all interventions with young people and on their behalf

·        Demonstrate and understanding of and practice the principles of positive youth development

·        Attend all relevant meetings, trainings, workshops and outside events

·        Develop and facilitate groups for YP as needed

·        Perform ACS mandated reporting duties as needed

·        Provide suicide/homicidal assessments in collaboration with supervisor as needed to YP

·        Handle any appropriate responsibilities and functions as assigned by supervisor



·        Bachelor’s degree required

·        Experience with urban homeless youth and LGBTQ population,

·        demonstrated by 1-2 years of direct service case management

·        Experience working with the following groups preferred: CSEC, sexually trafficked youth, and/or sex worker

·        Demonstrated knowledge and experience working with adolescents and other city agencies

·        Demonstrated ability in engagement and advocacy and collaboration on behalf of clients

·        Effective and creative work in an inter-departmental and inter-disciplinary setting

·        Effective interpersonal and organizational skills

·        Effective verbal, written and computer skills

·        Bilingual Spanish-Speaking strongly preferred

·        Knowledgeable of and ability to apply positive youth development principles to working with young people

·        Spanish strongly preferred


To submit cover letter and resume online now, click link below:

Salary Information

Hours: 35 Hours per week some evenings and weekends required
Salary: Mid-30’s

To Apply

To submit cover letter and resume online now, click link below:

The Door is an Equal Opportunity Employer/program
Auxiliary aids and services are available upon request to individuals with disabilities

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