Goddard Riverside Community Center

Job Title


Job Description

Intro/Program Description: The Senate is a permanent supportive housing residence for formerly homeless adults, many with mental illness. On-site services include medication monitoring, case management, money management, entitlement assistance, medical and psychiatric care, substance abuse counseling, work readiness training, a meals program, 24 hour/7 day per week front desk security, and group activities.


Purpose of Position: The Case Manger is responsible for providing case management services to assigned tenants.  This includes working with tenants to identify treatment goals promoting housing stability and increased independence.


Roles, Responsibilities, and Essential Duties

1.      Case Management Services

  • Provide case management to a group of assigned clients; identify short and long-term treatment goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services
  •  Assist clients in receiving entitlements and in understanding and complying with building rules and government subsidies to maintain residency
  • Accompany clients on visits to doctors, entitlement offices or other community services
  • Maintain case records with documentation of services provided and outcomes, according to specific program procedures
  • Collaborate with staff in other GRCC programs to coordinate client service
  • Encourage participation among resistant clients to introduce and facilitate program participation


2.      Participate as Senate Team Member

  •  Attend staff meetings, case conferences, training programs and  supervision meetings
  •  Participate in planning and leading group activities
  • Collaborate to maintain an active resource directory
  • Other duties as required include conducting unit inspections, and reviewing changes in government policies as well as changes in pharmaceutical and insurance companies


Qualifications/Educational Requirements

  • Bachelor’s Degree
  •  Professional or academic exposure to mentally ill/ homeless adults


Skills, Knowledge and Abilities

  • Familiarity with Social Services setting
  • Experience in leading groups and developing group curriculum
  • Excellent organizational, communication, writing and computer skills
  • Ability to work as a team member


Physical Requirements

  •  Some walking and travel to escort clients to various appointments throughout the city and occasional visits to hospital emergency rooms


Work Environment

  • Mostly indoor office, occasionally in kitchen and basement during groups. Regular visits to client apartments are also required.

Salary Information

Sunday 9am –1pm; Monday 9am – 5pm; Tuesday, Wednesday, Thursday 9 am – 6 pm

To Apply

Interested candidates should send a resume and cover letter with salary requirements to Mark Draxdorf, Program Director, at mdraxdorf@goddard.org, and copy employment@goddard.org. Please include "Case Manager" in the subject line.

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