University Settlement Society

Job Title

Assistant Program Director

Job Description

OVERVIEW:  University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.  

The Adult Literacy Program provides ESOL and Technology classes to immigrant adults in New York City.


  • Assist Program Director with recruiting, interviewing and hiring staff
  • Conduct supervision with teachers, office assistants and counselors
  • Attend organization-wide meetings and collaborate with other program directors
  • Develop individual education plans with program coordinator and make referrals to other training and education programs 
  • Track progress of student achievement and work with staff to ensure that students' goals are met
  • Attend NY State and NRS-mandated workshops, conferences and meetings as required
  • Teach ESOL/Technology classes as needed on a substitute basis
  • Maintain attendance and performance records for students
  • Coordinate and plan staff meetings and serve as a resource to program staff
  • Observe teachers in class as needed
  • Assist in development of program policies, curriculum and with grant writing and RFP's as needed
  • Complete student assessments, including Best Plus, TABE and other mandated tests
  • Train new staff on ASISTS and other databases
  • Act as lead program person for the Salesforce Database 
  • Help coordinate and facilitate all external Program activities and develop and maintain relationships with outside groups including but not limited to, Citibank, New Museum, Chinatown Manpower and other groups in the Literacy Zone to enhance services
  • Work with Development office to create program material to be disseminated to the public 
  • Work with staff to ensure that Program complies with NRS and NY State requirements
  • Other relevant duties as required by program


  • Bachelor's degree required, Master's degree preferred
  • Two years experience in teaching ESOL
  • Excellent oral and written communication and organizational skills required
  • Previous supervisory experience preferred
  • Bilingual English/Mandarin Chinese, Cantonese Fukinese or other dialects of Chinese preferred

Contact: Submit cover letter and resume to APPLY

Salary Information

Hours: 35 hours per week
Salary: Commensurate with experience, plus benefits package

To Apply

Submit cover letter and resume:

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