Hartley House

Job Title


Job Description

ORGANIZATION DESCRIPTION:  Since 1897, Hartley House has SERVED New York City’s Hell’s Kitchen/Clinton community with care and concern. Hartley House’s mission is to respond energetically and creatively to the ever-evolving needs of the neighborhood regardless of age, income, race, gender, or sexual orientation. Its youth, adult, senior, and multi-generational programs focus on strengthening the connections between families, friends, neighbors, businesses, and organizations in Hell’s Kitchen to permanently empower individuals and enrich the entire community. Today, over 1,000 of our neighbors per year are receiving the specialized services they need to overcome the obstacles they face.  Hartley House is a 501(c)3 organization with 53 employees: 13 F/T, 19 P/T and 21 seasonal. Its 2015 budget (calendar yr) is estimated to be approximately $1.6MM. It is governed by a 19-member Board of Directors. For more information about Hartley House, please visit www.hartleyhouse.org. 



Provides a safe environment where children are encouraged to develop academic, creative, and leadership skills through a project-based Learning Community (LC) design, taught by a dedicated staff. Each LC group has Story Circle, gym, and one visual and performing arts session per week. Story Circles utilize a multi-modal Visual, Aural, Read/Write, and Kinesthetic (VARK) approach. The program is at full capacity, serving 75-85 children.


Summer camp provides recreational, social, and educational enrichment and helps prevent the summer learning loss that is prevalent in children, particularly those who are low-income. The camp runs for 8 weeks in July and August and serves up to 175 children each year. Activities include ceramics, computer workshops, storytelling, games, movies, sports, arts and crafts, and literacy-enhancement projects. Bi-weekly field trips are in and around NYC.


Through HOPE, Hartley House provides a comprehensive range of services for seniors to ensure that they can live out their lives with dignity in their own homes. HOPE’s three social workers and interns provide assessment, case management, individualized support, and assistance for approximately 75 seniors (at any one time) and serve as a bridge for more than 100 more with targeted referrals to legal, medical, home care, and other services. Through the Formal Money Management component of this program, seniors are enrolled as full representative payees through Hartley House’s accreditation by the Social Security Administration.


The Creative Arts Program is an integral part of Hartley House’s service to the community: 100+ neighbors (at any given time) participate in organized classes, workshops, and art therapy while our open studio time allows for additional free-form creative development. The After School and Summer Camp Programs incorporate painting, collage, ceramics, and individual and small group art therapy for children as part of their curricula. Participants in HOPE also receive individual art therapy sessions—a special service for homebound seniors. Neighborhood seniors also come to Hartley House for BINGO, to attend art classes, and for arranged outings to Broadway and off Broadway performances through the Eleanor’s Outings program. Additionally, in collaboration with Covenant House, our Young Mothers Group for homeless teen moms utilizes informal conversation and open-ended art directives to enhance appreciation of the culture of Hartley House, and one another, through the shared art-making process. Adult Education Hartley House offers free Test Assessing Secondary Completion (TASC) high school equivalency (formerly the GED) preparation classes for adults in a range of subjects such as Math, Social Studies, English, and Science to prepare them for taking the exam. Classes are volunteer-led and small (up to 15 students) for personalized attention and assistance. El Centro de Educación de Trabajadores (The Center for Worker’s Education) is an independent organization partnering with and housed at Hartley House that provides assistance to recent immigrants. El Centro offers evening classes in English, Basic Computer skills, and preparation for the INS citizenship exam. The NYC Department of Education’s Office of Adult and Continuing Education (OACE) holds five daily English for Speakers of Other Languages (ESOL) classes at Hartley House.


As part of a new Hartley House offering, our Generalist Social Worker serves our neighbors through a number of functions. Through the CSW program, we act as a bridge to help individuals, families, and groups access services and gain knowledge about available resources in their community. We also provide direct services to individuals, while providing advocacy, education, and social action to empower communities to work for change. This is done through Information & Referral, a twice weekly Walk-In-Clinic, and periodic workshops for the community.


The Assistant Executive Director (AED), a newly created position, is a member of the growing Senior Management Team. S/he assists in operational functions, and is responsible for the overall programmatic direction of Hartley House. This includes program development, supervision, evaluation, and budgetary oversight. S/he will also be responsible for all facets of Hartley House’s Human Resources function.

The AED will report directly to the Executive Director, and in her absence, the AED assumes her responsibilities and authority. In order to sufficiently do so, s/he must be able to work collaboratively with all levels of staff, Board of Directors, funders, the media, community residents, and other external stakeholders.

Working with the Executive Director (ED) and the Board of Directors, the AED ensures that Hartley House consistently achieves its mission, that its services continually respond to the evolving needs of the community, and that it meets its programmatic and financial objectives.


  • Organization Leadership/Program Management
  • Maintain the quality and integrity of current Hartley House programs and services, while responding to the evolving needs of the Hell’s Kitchen/Clinton community.
  • Identify programmatic gaps and service duplications in order to develop strategies for streamlining, reorganizing, eliminating, or expanding programs.
  • Promote collaborative relationships within and between programs to ensure integration.
  • Work with Development and Program Directors to monitor grants/contracts to ensure that all goals, requirements, and regulations are met. Ensure that reports, site visits, and all communication with funders concerning programs are timely and accurate.
  • Develop a system for seamless, intra-agency referrals.
  • Program Evaluation
  • Collaborate with the ED and Program Directors to evaluate programs using our newly created outcome measures. (These are the result of a recent strategic planning process.)
  • Monitor program performance and make recommendations to achieve goals, i.e. enhance certain programs, highlighting areas for change, etc.
  • Hold staff accountable for achieving goals.
  • Identify emerging needs and develop strategies to address them, including appropriate funding opportunities.
  • Supervision
  • Provide Program Directors, Department Managers, and MSW Interns with supervision and guidance.
  • Develop and implement plans for staff development.
  • Lead bi-weekly, staff supervisory meetings.
  • Establish personnel accountabilities for program staff, evaluate performance regularly (through informal check-ins) and more formally through 90-day and annual performance evaluations.


  • Have experience developing and managing budgets.
  • Collaborate with the ED to prepare agency’s annual budget. And within this framework, assist in the development of program level budgets to monitor and manage each program/department.
  • Community Relations
  • In absence of the ED, the AED assumes her responsibilities and authority.
  • Upon assignment by the ED, represent and speak on behalf of Hartley House.
  • Serve with colleagues in similar positions on committees/task forces, (e.g. UNH AED group), as well as participate in professional organizations in the field.
  • Human Resources
  • Attract, hire, and retain a high-quality staff while striving for Hartley House’s compensation and benefits to be comparable with our peer agencies.
  • Ensure that sound human resource practices and systems are in place, i.e. 90-day and annual performance evaluations, WTPA paperwork, proper documentation, etc.
  • Collaborate with ED to develop and revise all personnel policies and procedures in accordance with current legislation.
  • Ensure the maintenance and confidentiality of all required personnel records.
  • Provide support on personnel matters.
  • Handle administration of relevant benefits’ programs.


  • The ideal candidate will have a minimum of five years of senior management experience, with at least three years in a supervisory capacity, in a social services nonprofit organization. In addition, the AED should have:
  • Master of Social Work (MSW).
  • Familiarity with settlement house service model and belief in social justice values.
  • The experience and ability to motivate and develop effective teams.
  • Comprehensive working knowledge of, and the ability to oversee, program planning, organizational structure, financial systems, administrative operations, and fundraising.
  • Experience with developing programs in a nonprofit organization.
  • Successful track record of implementing organizational change.
  • Working knowledge and proficiency in technology: Microsoft Office Suite is a must; Sales force and social media platforms are a plus.
  • The ability to communicate effectively with clients (fluency in Spanish is a plus), families, staff, Board of Trustees, vendors, and the general public.
  • Application Information

Salary Information

To Apply

E-mail cover letter and resume to Lezlie Riddles at lezlie@hartleyhouse.org.
(Subject Line: Hartley House AED). No phone calls please. Equal Opportunity Employer

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